returns
Last updated: October 2026
return window
You can return an item within 30 days of delivery. Returned items must be unused and unworn, and in their original condition.
return shipping
If you change your mind, we provide a free return label for returns within the United States. For international returns, return shipping is paid by the customer.
If an item arrives defective or damaged, or is not the item you ordered, we cover return shipping.
refunds
We issue your refund after we receive and inspect the returned item.
exchanges
We accept exchanges for items that qualify for a return.
custom and personalized pieces
Custom and personalized items are final sale, except when an item arrives defective or damaged, when an order is fulfilled incorrectly, or when the error is ours.
starting a return
To start a return, email support@oriabazaar.com.