oria

returns

Last updated: October 2026

return window

You can return an item within 30 days of delivery. Returned items must be unused and unworn, and in their original condition.

return shipping

If you change your mind, we provide a free return label for returns within the United States. For international returns, return shipping is paid by the customer.

If an item arrives defective or damaged, or is not the item you ordered, we cover return shipping.

refunds

We issue your refund after we receive and inspect the returned item.

exchanges

We accept exchanges for items that qualify for a return.

custom and personalized pieces

Custom and personalized items are final sale, except when an item arrives defective or damaged, when an order is fulfilled incorrectly, or when the error is ours.

starting a return

To start a return, email support@oriabazaar.com.